How to shop?

The products offered through the virtual store of TEKILA Y LA CAFÉ are only available to customers who are in legal capacity to contract. Users who are not able to contract must refrain from using the services of the virtual store.

The information provided by the customer may be used by TEKILA Y LA CAFÉ for statistical and promotional purposes.

Steps to make the purchase

  1. Identify and select the product of your preference:
    1. After selecting the product of your preference you will have access to the information about the characteristics of the same and you will be able to observe the photos that allow a real appreciation of the product.
    2. Check out the size guide posted at the bottom of the website
    3. TEKILA Y LA CAFÉ does not guarantee that the colors seen in the photos match those of the product, since these may vary depending on the monitor that the client uses.
    4. TEKILA Y LA CAFÉ  may publish, modify or discontinue products at any time.
  2. Enter the product in the shopping cart:
    1. After selecting the product and the geographical place of delivery, you can see the quote where the value of the product and the corresponding transport costs are specified. Transport varies depending on the place of delivery.
    2. The customer will be responsible for the shipping charges and taxes that are generated.
  3. Start of the Purchase Process:
    1. Once the decision to buy on the web portal of TEKILA Y LA CAFÉ is made, the data corresponding to the person who will make the payment must be filled in, as well as the information of the address where the delivery of the product will be made.
    2. Payments made by credit card are subject to approval by the issuing entity of this (the approval time depends on each entity) and compliance with the security parameters of the transaction defined by PAYPAL
    3. TEKILA Y LA CAFÉ reserves the right to refuse the transaction when it is not approved by the credit card issuer and/or does not comply with the security and fraud prevention parameters defined by PAYPAL
  4. Payment and Invoice
    1. When the customer makes the payment, he is expressing the acceptance of the conditions of use given by TEKILA Y LA CAFÉ (MX TEXTIL S.A.S.), giving rise to the formation of the contract of sale by electronic means. After making the payment, the customer will receive an email with the transaction information.
    2. The value of the shipment will be fully known to the customer and is determined when the purchase process is being carried out. This value may vary depending on the point of destination and weight of the product. The customer must assume the payment of the transport at the time he cancels the full value of the product.
    3. In the event that the customer decides to change the delivery address of the product, he must report it in writing to TEKILA Y LA CAFÉ via email contacto@tekilaylacafe.com, the same day of purchase.
    4. The customer must keep the purchase invoice that is sent to him with the product, since he must present it in case of making any claim.
  5. Delivery of the Product
    1. TEKILA Y LA CAFÉ undertakes to deliver the products purchased on the portal www.int.tekilaylacafe.com, in the places where the logistics distribution network of the shipping company FEDEX or UPS has access, therefore TEKILA Y LA CAFÉ may refuse the approval and dispatch of a purchase if the address is not at the access points of FEDEX or UPS
    2. The products of the virtual store of TEKILA Y LA CAFÉ will be delivered through the transport company FEDEX or UPS who will be responsible for the logistics process from the shipment. Delivery times will not exceed 15 working days as long as there are no causes beyond the control of TEKILA Y LA CAFÉ , which may hinder the delivery, such as fortuitous events and / or force majeure.
    3. TEKILA Y LA CAFÉ is responsible for sending the order to the address provided by the customer. It is understood that the person who is at home is authorized by the client to receive it.
  6. Limited Liability
    1.  TEKILA Y LA CAFÉ does not assume any responsibility for damage or harm arising from the loss of information or utilities, presence of computer viruses resulting from use or the impossibility of using the material on this website.
  7. Use of Information
    1. In some cases the information is used to communicate with the user, in order to respond in a personalized way to their concerns, comments or to meet any need in terms of information or service.
    2. The data is used for the future sending of information of interest through email in case of authorizing TEKILA Y LA CAFÉ at the time of purchase. TEKILA Y LA CAFÉ may occasionally combine information it receives through www.int.tekilaylacafe.com with other registrations to promote products and services that may interest you.